Warranty

Warranty

 WARNING: Assembling a bike is a difficult activity that requires skill and experience.  DO NOT  try to install components if you lack mechanical experience. Failing to comply with these warnings may cause serious injury or death. WARRANTY All AKEN components are guaranteed against breakage, defective materials or manufacturing defects for a period of 24 months from date of purchase.The warranty is not considered valid in cases of inappropriate use of the bike, inadequate maintenance and damage inflicted upon it.  LIMITS OF WARRANTY:  AKEN reserves itself the right to repair or replace the product at its own discretion, if it considers it to be defective or failing to fulfill minimum safety standards. WARRANTY DOES NOT COVER THE FOLLOWING: 1) Products that were altered, and poorly taken care of due to negligence 2) Products that were used in acrobatic races and  for funambulist uses or for business promotion 3) Products that were installed incorrectly and/or by non professional personnel , products that were repaired or that received poor maintenance 4) Damage caused by improper use, tampering or incompetent handling due to lack of experience  5) Defects due to painting or aesthetics. 6) Normal wear and tear of product  7) Expenses incurred to remove and/or re-assemble the product .  SERVICE WARRANTY:  In order to obtain service warranty, purchaser must return product to AKEN or to own distributor, with the return authorization and the receipt of purchase enclosed.  All shipping expenses made by land transport or other  are to be born and are the responsibility of the owner of the product. For return authorization contact: AKEN c/o SOLMEC , Via Rinfosco n. 240 , 48014 Castel Bolognese (Ravenna) Italy.  MANTENAINCE AND SMALL REPAIR:   Components have a limited life, check before using so as to ensure that there are no dents, ovalizations or deep scratches. If any of these anomalies are found, DO NOT use the bike until it has been replaced.The bike owner is responsible for regularly checking the product to ascertain its integrity, bike must be inspected to make sure that no damage to components has occurred  during regular use and/or improper use. Check all the parts and periodically apply grease on screws to make sure  they are correctly screwed in. Do not tighten screws excessively, follow manufacturer’s instructions. Many bike maintenance or repair operations require specialized knowledge, special tools and experience. Simply being mechanically inclined may not be sufficient to provide adequate technical care for your bike. Furthermore, it is often difficult to diagnose the problem with sufficient precision.  Improper maintenance or repairs may cause accidents and serious personal injury. AKEN advises purchasers of its products to contact a qualified mechanic for all technical operations related to your bike.The life of components and user’s safety depend on correct maintenance. While it is true that fewer maintenance and repair operations are needed now due to improvements in technology, materials and lubricants, their importance must not be underestimated, especially when dealing with high performance and light components like AKEN products. More specifically, each AKEN component requires different maintenance intervals.  Consult instruction sheets or manuals pertaining to the single components to find the recommended maintenance interval.In any case, AKEN recommends that the maintenance of its components be performed  at least at the following intervals by a qualified mechanic: - First check after 100 km -Second check after 1000 km-      Under normal conditions maintenance should be performed every 2000 km. Special conditions such as heavy rider, rain, dust, use in competitions, snowy roads strewn with salt, etc may require shorter maintenance intervals. For example, it may be necessary to clean, lubricate and check components after each time the bike is used. AKEN does not manufacture tools and wrenches designed for its products, therefore  owner is responsible for checking whether the appropriate tool is available at the hardware shop.  WEIGHT LIMITS : There is no clear boundary to define when a bike rider is “too heavy”.Many factors must be taken into consideration. AKEN products were designed to be used in “race” bikes and/or MTB (depending on the model), and their use is specified in the operation and maintenance manual. Any other use of AKEN products is considered improper. Stress and heavy weights caused by a “heavy rider” together with other strains due to irregularities in road pavement, shorten considerably the life of AKEN products, especially if the bike is equipped with a fixed frame or with wheels or tires that fail to absorb correctly shocks and vibrations. Rider weight, type of bike and conditions of use are all critical factors that affect the life of your AKEN product. Technical knowledge, experience, common sense and caution are required. If you weigh 80 kg or more, you must pay special attention and have your bike inspected  for cracks, buckling or other signs of  wear and stress more frequently than bikes ridden by lighter riders. Consult your mechanic to check that the components you have selected are appropriate for the use you intend to make and to establish how frequently inspections are to be performed.